Alicante-Elche Airport wins best in Europe award

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IN THE year it celebrates it’s fiftieth anniversary, Alicante-Elche Airport has won a best in Europe award for airports with passengers in the 10 to 25 million a year category.

The prestigious award is given by the Airport Council International, which governs 90% of European airports, around 500 in total.

Alicante-Elche beat off competition from the airports of Vienna, Edinburgh, Athens, Hamburg and Düsseldorf in the same category.

Judges marked each airport on various criteria, including, facilities, customer service (passengers and airlines), security, environmental awareness, operations, retail and external and institutional relations.

The judges emphasized the airport’s marketing activities route network, new routes, and new airlines, plus the attention given to passengers, especially children and people with reduced mobility, as well as the improvement in the fluidity of security controls.

They also highlighted the programs related to runway safety and the advanced tower project whose ultimate goal is to improve the punctuality of flights.

However, the jury valued, above all, the safety and the level of attention given to improving the passenger experience at the airport.

The awards, announced in Paris earlier in the week also proved good for Madrid-Barajas Airport, which finished first in the 25 million plus passengers category.

ACI Europe represents 500 airports in 45 European countries, handling 90% of Europe’s commercial air traffic with 1,900 million passengers per year.

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