The Motor Ombudsman is urging motorists to do their homework when it comes to narrowing down their ideal car and retailer ahead of the introduction of the new ’67-registration on 01 September. With so much choice on offer, which can be daunting for some, the automotive dispute resolution provider has compiled the following top tips to guide motorists through the new car purchase process.
In the digital age, the internet makes it simple to compare and see first-hand customer feedback about a car or a retailer. Therefore, read and watch some road tests to get an idea of what a make or model is like, and shop around to find out what you can get for the money that you have put aside for the car.
With electric vehicles fast gaining popularity, there are different factors to take into consideration compared to when buying a petrol or diesel-powered car. Look at what range is covered between charges, where the main charging points are along your regular routes, in addition to what the cost is to replenish the battery from empty, and how long it takes. This can determine which models will best suit your lifestyle. Get a quote for having a charging system installed at home if you have off-road parking.
After you have narrowed down your selection, taking a car for a test drive is one of the best ways to find out whether it’s right for you, especially to familiarise yourself with built-in technology such as the infotainment and satellite navigation systems.
On the day of collection, take the time to have a walk around the car before leaving the forecourt. The bodywork should be free of any scratches and scuffs, and the specification should be in-line with what you ordered.
Bill Fennell, Chief Ombudsman and Managing Director of The Motor Ombudsman, said: “In-depth research is critical when it comes to buying a new car as it’s a significant purchase. It’s therefore essential that the vehicle itself ticks all the boxes, and it’s just as vital that consumers have the confidence that the retailer will provide them with the highest level of service and quality during the purchase process and beyond.”