RYANAIR has reminded customers of its new baggage policy, as part of its “Always Getting Better” programme and will affect passengers using the Alicante-Elche and Murcia-San Javier Airports.
Ryanair has introduced new reduced checked bag fees (and increased check-in bag sizes) to encourage more customers to check in bags and reduce the number of customers with two bags at the boarding gates.
As too many customers were taking advantage of Ryanair’s improved two free carry-on bags service, and with high load factors (95 per cent in December) there is not enough overhead cabin space for this volume of carry-on bags, which is causing boarding/flight delays.
To encourage more customers to check-in some bags and reduce the volume of carry-on bags, Ryanair has introduced bag policy changes on all flights as follows:
1. The check-in bag allowance has increased from 15kg to 20kg for all bags
2. The standard check-in bag fee has been cut from €35 to €25 for this 20kg bag
3. Only Priority Boarding customers (including Plus, Flexi Plus & Family Plus) will be allowed to bring two carry-on bags on the aircraft.
4. All other (i.e. non-priority) customers will only be allowed to bring one smaller carry-on bag on board the aircraft, while their second (bigger) wheelie bag must be placed in the hold (free of charge) at the boarding gate.
Ryanair’s Kenny Jacobs said: “We’re reminding our customers that from Monday, only Priority Boarding customers will be allowed to bring two carry-on bags on the aircraft.
All other customers will be allowed to bring one smaller carry-on bag on board, while their second (bigger) wheelie bag will be placed in the hold (free of charge) at the boarding gate.
“This will speed up the boarding of flights and eliminate flight delays, alongside our new checked bag policy which offers our customers lower bag fees for a 33% increase in their checked bag allowance.”
Priority Boarding can be purchased for just €5 at the time of booking or added to a booking for €6 up to two hours (on Ryanair.com) and 30 minutes (on Ryanair app) prior to scheduled departure time.