JUST as the busiest time of the year gets underway for the Alicante TRAM service, the lift to the platforms on the network’s busiest station has broken down… and there is no date as to when it’s going to be repaired.
There are still two escalators and a set of concrete stairs to link the ticket hall and the entrance to the platforms at the Plaza de los Luceros station, but with the fault in the lift there is now no access for people with reduced mobility or carrying heavy luggage.
The TRAM operators, FGV, have advised passengers to access the service by using the next station on the route, Marq.
Technicians are looking at the structure of the all-glass lift to try and find the reasons for the breakdown which, according to a report in the Spanish media, is not mechanical.
The plan is to completely disassemble the lift box and carry out a thorough investigation before putting it back together again.
The Luceros station welcomes more than 1.7 million passengers annually and is the central hub of the TRAM network.
It’s also the closest to the AVE high-speed network station in Alicante and so the absence of the lift has already caused disruption to people loaded with suitcases on their way to Benidorm in particular.